Adirondack Chamber of Commerce recently issued the following announcement
Event: ARCC Webinar - Mastering Difficult Conversations
When: December 3, 2020
Time: 2:00 PM - 3:00 PM EST
Event Description:
Join the ARCC, and special guest speaker Brian Rollo, for this virtual program: Mastering Difficult Conversations - Practical tools for tough situations.
If you want to be successful in business, you must master the art of holding difficult conversations. In this interactive session, you will learn:
- The two types of difficult conversations that leaders must master
- When to address problems
- How to keep minor clashes from becoming major problems
- How to manage and diffuse emotions
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